Evolution Realty’s 7-point VIP Customer Service Guarantee
When you become a valued member of the Evolution Realty community you are covered by these 7 service guarantees:
- We guarantee you will be treated professionally and courteously at all times, just like we would want a member of our own families treated.
- We guarantee we will be on time for all appointments we set with you – if the unexpected happens we promise to call you to explain the situation, advise how late we will be or worst case, reschedule
our appointment to a time that suits you best.
- We guarantee our services and process will be explained to you in plain English so you understand exactly what’s happening and why.
- We guarantee to return all calls within 24 hours.
- We guarantee to remain in contact with you and provide you with personalised service.
- We guarantee your privacy every step of the way.
- We guarantee honesty and integrity from your first meeting with us until we part friends with your house sold at top dollar – we will always be open and honest with you, and not just give you a “yes” answer to appease you.