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test testimonial

Absolutely Delightful to deal with

Ian and Agnes are absolutely delightful to deal with. Extremely professional and always keeping us updated on our property. We could not recommend them enough.

Alana Abreu

An Excellent Job

Dear Ian, Pam and I wish to thank you for the excellent job done in successfully marketing ad selling our property recently.

You clearly outlined your recommended strategy for the sale and kept us accurately and timely informed at all stages of the procedure.

We sincerely appreciate the hard work you have done to achieve what we consider to be a good outcome in a generally challenging market environment.

Thank you for calling in to see us last Tuesday. Pam said they were the most beautiful flowers that have ever been delivered to her. We will enjoy the champagne with family on Christmas day.

Kindest regards

Ivan and Pam Pritchard
459 Nicholson Road

Astute Marketing Initiatives & Strong Customer Focus

"We selected Ian based on his local knowledge and our observation of his success in selling houses in our area. He did not let us down.

We found Ian very astute when it came to marketing initiatives, his use of technology to capture the broadest possible market and his sales ability.

His enthusiasm and communication reflected a strong customer focus with support from very capable staff."

Ian and Kathy Hansen
12 Shirley Avenue, Mount Pleasant

Ian Barnes - Professional. Honest. Committed. The Agent that WILL Sell your Home!

"We decided to sell our home with Ian Barnes as we felt he was professional, unique and gave an honest and good price that would sell in the market. We wanted to sell, so it was as no brainer to use Evolution Realty and the experience has been an absolute pleasure.

Ian has a class one marketing strategy and a constant enthusiasm to keep our property alive in such a difficult market. Communication was 100%. Ian was always on top of everything and I don't think I ever had to telephone as I was continually kept up to date by Ian and his team; Ian was onto everything before I even had a query which (something I rate very highly).

Your marketing technique was completely endless and you always managed to come up with a new way of advertising which managed to keep our property alive in the marketplace. Everything was constantly being re-invented and you always managed to find something new to bring out of our home.

If anyone would like a professional that’s committed, enthusiastic, honest without inflated prices; but not cutting you out of your money either, Evolution is definitely the way to go."

Ed and Robyn Pitman
16 Killilan Road, Applecross

Empathetic, Open, Honest.

We've had a relationship with Ian over many years and know his professionalism and great marketing is exemplary. During the sales process there was fantastic communication at every stage and the experience with Evolution Realty exceeds other agencies by far! We were impressed by how clear and professional the sales process was communicated. We also loved being able to have input into the marketing campaign.

Brendan & Donna Quinn
38 Ogilvie Rd, Mt Pleasant

Diligent, Profession & Exceptionally Reliable

Hi Ian, I was keen to tell you how impressed we were again with your service to our family in the last real estate transaction. This is so important to us because the real estate sales you have handled for our family are very valuable and such a large component of our family assets.

We again observed you provided highly evidence-based advice, and were so well-informed on your selected area of operation. We also think your performance is so strong because of your exceptionally reliable, clear, accurate and straightforward communication to all parties, Your communication is always diligent, professional and persistent over the mid and longer-term and we think critical to achieving our agreed outcomes.

Your success in our family's recent real estate sale was another really strong example of how your exceptional skill and diligence can produce above-expectation results. We feel that you perform at a level and in a manner that is significantly different and superior to other experts we have dealt with in real estate.

Again thanks for your work for us and it is great to see you performing so well.

Professor Jeanette Hacket and Lance Hacket
Applecross

Professional and a Great Communicator

My wife and I were very happy with Ian as our agent. He was the consummate professional in all of our dealings, and his communication was excellent from start to finish. Importantly, we felt he was always being completely honest with us, even if it is was something we didn't really want to hear. He always answered our phone calls, or returned them very promptly on the rare occasions he couldn't take a call immediately.

Potential home opens were discussed and planned well ahead of time so that we knew what was happening. And we received excellent written and verbal feedback after every home open, so were never left wondering how things had gone. His marketing plan was thorough and comprehensive, and he ensured the advertising stayed fresh, attractive and current.

We had tried another agency prior to using Ian, with no success, and the difference was like chalk and cheese, especially on the matter of communication and responsiveness. We have no hesitation in recommending Ian to help you sell your property.

Kelvin & Leticia
17 Kishorn Rd, Applecross

Fantastic Agent

Ian you have been very thorough and professional in your approach to selling my property and together we have received the outcome we were after.

You have shown integrity at all times and I thank you sincerely. All good wishes in your future endeavours.

Val Grimes
106 Matheson, Applecross

Quality Professional

Ian Barnes was the agent who sold my home in Applecross. I chose his services because of all the local agents I believed him to be the most upfront, honest and enthusiastic, with a real commitment to do whatever it took to present my house in the best possible way. I was right!

After some time on the market in difficult times for sellers and numerous home opens, Ian delivered, via an auction. His skill as the auctioneer and knowledge of the local market and area got me the best price possible. Throughout the whole selling process I felt that Ian was more like a friend than just an agent.

His professionalism, regular communication, integrity and attention to detail impressed me, so I knew from the start he would eventually deliver, and he did! Thanks also to his wife Agnes. They make a great team.

If you want an agent who'll deliver the best result, then Ian's the one.

Warwick Serisier
50 Dunvegan Road, Applecross

The Grand Master

Right from our initial phone call we felt that Ian was the right agent, his promptness to get things underway regards to the selling and marketing, he guided us through a very smooth process from photos, videos and home opens.

Ian knows the signs of the right buyers for your home, then does the work with the prospective buyers, ducks all in a row, then the drum roll as he says, no hesitation to recommend Ian Barnes. We will definitely contact Ian in the future for our investment property.

Wayne and Gail Lowe
40A The Promenade

Professional hard working agent

A family member recommended Ian to us. We found him to be very hard working and professional. He recommended a stylist for us, and organised good photos and video. I felt comfortable and was kept in the loop during the process. We just went with all of his suggestions and let him do his work. He achieved a good result for us and I would recommend him.

Scott and Anna Stevens
11 Davidson Rd, Attadale

Excellent, Innovative & Committed

We selected Ian due to him successfully selling another similar home in the area. The service was in depth, excellent with frequent, thorough communication.

We found the experience a lot better than the previous experience where another agent had the property without obtaining an offer. Ian’s marketing was more effective and a higher level than previous.

I was impressed most with the commitment to trying hard to get the price we wanted.

We will undoubtedly use Ian again to sell our next home and would happily recommend his services to any prospective sellers. Thank you Ian.

Ian and Anne Grossmith
25 Booker Street, Attadale

BEST IN AREA!

We chose Ian as we thought he was best in the area. The service and communication was excellent.

Ian has his heart and soul in his job. Ian and his team are very professional.

Mr. and Mrs. T and S Wright
164 Ardross St, Mt Pleasant

FAULTLESS- Dedicated and Honest

We chose Ian because he was referred by someone at the Retirement Village we were moving to and could not fault Ian for his dedication, honesty and guidance in helping prepare the house for sale. I was always kept up to date with the process of the sale.

The communication received during the sale process was excellent by Ian and his team. With the market down a bit I think we achieved a pretty good price.

Evolution Realty are professional, commited and trustworthy. What more can you ask for. Great Job!

I would have no hesitation in recommending Ian and his team for their dedication and commitment.

Mr. and Mrs. Y and J Dickinson
40A Regent Ave Mt Pleasant

SLICK & EFFICIENT 10/10

I wanted Ian to represent me due to his professional reputation. Ian and his team were thorough, proficient, and professional with timely, regular, helpful information and communication.

This was far better than last time I was on the market and was not successful selling at that time. I was impressed with the effort appreciated to complete deal.

I rate Ian and Evolution Realty 10/10, Slick & efficient organisation.

Denise Felton
89 Swan Rd Attadale

Professional, Efficient & Outstanding Service

We wish to sincerely thank you for your efforts over the past year to bring our house sale to a successful conclusion.

Even in a tough market you never gave up on us and offered us support, hope and encouragement.

Your efficiency and professionalism is only surpassed by your friendly demeanour whereby you treated us like friends rather than clients.

Evolution Realty, like always will be held in high esteem by us.

Warwick Serisier
50 Dunvegan Road, Applecross

AAA+ Agent!

"We could not recommend Ian Barnes and his team enough, they were always communicating throughout the entire sale of the property. Our house was sold very quickly due to his knowledge and experience. Thanks again Ian!"

Market Knowledge: 5/5
Communication Skills: 5/5
Negotiation Skills: 5/5
Credibility: 5/5

Ingrid & Ross Manson
22A Bombard Street, Ardross

Professional, Reliable & Stress Free Sales Process

"We chose to sell our home through Ian Barnes as we had heard of his outstanding reputation, we were recommended to Ian by our son who had used him previously and instructed us that “it was a must to use Ian Barnes.”

Ian is true to his word, he is consistent, follows up, and is exceptionally prompt and very reliable. The service provided to us was very professional; you know you can place your trust in Ian and be reassured that he is always working in your best interest.

We really loved the personal touch Ian gave the whole process; he completely took the stress out of everything.

We are utterly thrilled and pleased with Ian and will certainly use him again when we need to either buy or sell in the future. We cannot fault Ian or Evolution Realty and wish him well for all future sales."

Ken & Hannah Lee-Steere
31A Glenelg Street, Applecross

Evolution Is The One That Works!

Ian was incredibly helpful on how the house was to be presented and very knowledgeable on the current market trends which greatly helped with our quick sale.

I was particularly concerned with how to get the house ready and Ian was very helpful in pointing me in the direction of really good tradesmen who were very efficient and very professional. He also listened very carefully to how much we were prepared to do and helped us structure everything around that. It greatly took the pressure off and I feel there was a good plan and a good way forward so I didn’t perhaps feel as stressed as I would have without some good direction.

The way our home was marketed was to a very high quality. Everything was taken into consideration and was done very efficiently. The photos were taken at a good time of day and the video was incredibly effective. The marketing was well received and for a large part we believe helped achieve the successful sale.

The quick sale and settlement was a huge relief for the both of us! We went in not knowing what to expect either in terms of price or time and there were plenty of signs to say that the market was difficult, but we were well prepared in achieving results as quickly and as decisively as we did with Ian’s help.

We would be very happy to recommend Ian and the team at Evolution Realty, they were fantastic! The office was amazing and were very responsive, efficient, kind and helpful.

Without a shadow of a doubt we’d recommend Ian to sell any property; and have already told friends “Don’t bother about anybody else – Evolution is the one that works!”

 

Gavin & Sue Harper
91A The Esplanade, Mount Pleasant

Outstanding Local Knowledge, Great Enthusiasm & Excellent Service

"We would like to thank Ian for his enthusiasm and guidance in the selling of our home at 12A Lakeside Terrace, Mount Pleasant. It has been a great experience and it SOLD in record time, thank you.

Ian’s years of local knowledge and experience were very evident. It was comforting to receive accurate information and advice throughout the sale and settlement process from Ian and his team at Evolution Realty. They kept us informed and up to date at all times.

We thank you ever so much for your professionalism and excellent service. We are very happy to recommend Ian and his team to family and friends, and have no doubt we will be using Evolution Realty in the future.

Thank you once again for everything, we are very happy."

Joe and Loreto Fonseca
12A Lakeside Terrace, Mount Pleasant

Magnificent Efforts & Excellent Results

"Ian,

A note to thank you for the magnificent effort in the recent sale of our Applecross home in just over a month for a fair price in a slow market.

Despite our absence interstate, you attended to a variety of matters on our behalf and kept us aware of progress with regular reports.

We appreciated the efforts of yourself and staff and would have no hesitation in recommending Evolution Realty to anyone who values friendly, professional and effective service."

Bill and Jenny Rayner
8A Grosse Road, Applecross

Exceeded All Of Our Expectations!

"We are completely thrilled with the service & result provided by Ian and his team who did an outstanding job for us again. They surpassed our expectations with the sale of our property, achieving an outstanding result for us in record time & we would have no hesitation in using their professional & helpful services again if the opportunity ever arose."

Market Knowledge: 5/5
Communication Skills: 5/5
Negotiation Skills: 5/5
Credibility: 5/5

Shane & Tammy Delaporte
29 Congdon Way, Booragoon

Outstanding Communication, Professional and Excellent Service!

"We would like to take this opportunity to say thank you Ian and your team at Evolution Realty for the wonderful job you did finalising the sale of Unit 1 / 54 Dunvegan Road, Applecross.

You and your team made an effort to ensure all parties were kept up to date at all times throughout the sale and settlement process, and we appreciated your professionalism and excellent service.

We have no hesitation highly recommending your company to our family and friends in the future."

Dorothy Ullinger, Helen & Jenny Mouritz
1/54 Dunvegan Road, Applecross

Great Service & Oustanding Communication

"Ian & the team at Evolution Realty were very helpful during our sale & kept in close contact, which we really appreciated.

If the occasion arose we would not hesitate to use Ian again."

Helen Marshall
304E/70 Canning Beach Road, Applecross

My Knight in Shining Armour!

"Ian Barnes did an excellent job selling my home. As a single ageing woman downsizing by selling my home of 27 years, I found Ian Barnes a trustworthy and excellent guide through the myriad of pitfalls one can encounter in the real estate market. Information and guidance was provided every step of the way.

My home sold quickly to someone I feel will love it like I do, for a price I was happy with and enough time was negotiated to settlement for me to attend to the myriad of tasks I needed to fulfil.

His staff were efficient and there with the necessary information when needed. I have no hesitation in recommending Ian Barnes and Evolution Realty if you are planning on selling your home.

Well done Evolution Realty."

Cynthia Breman-Rooke
1 Fry Street, Mount Pleasant

Unsurpassed Commitment, Dedication & Focus!

"Dear Ian,

We would like to sincerely thank you and your team for the incredible result you achieved for our family. Your commitment and dedication to us as clients was unsurpassed. Your focus on the end result was beyond question and your motivating advice and detailed reporting during the process was appreciated more then you realize.

From the onset we had confidence we were in the right hands and have no hesitation in recommending yourself and your dedicated team to others who value professionalism, honesty and dedication.

Regards,

The Jolly Family"

Steele & Tina Jolly
93A Tweeddale Road, Applecross

Fast Sale, Professional Integrity & Honest

1) Why did you choose Ian Barnes to handle the sales process? We had previous experience in Real Estate with Ian.

2) How would you describe the service given by Ian Barnes and the company? Absolutely painless!

3) Please describe the communication received during the sales process? We received regular updates on the progress of the Sale.

4) Please describe your satisfaction or otherwise with the marketing process? Totally satisfied.

5) How does this experience compare with other times you have used the services of a real estate agent? First rate.

6) How do you feel about the price achieved? It met our expectations.

7) What impressed you most about the way your sale was handled? The speed at which the property sold.

8) On a scale of 1 to 10 (ten highest), based on your experience with us, what would you recommend us to others? 10

9) What could we do to earn a better score next time? We can’t think of anything!

10) What one word or words best describes your impressions of Evolution Realty? Ian is an extremely competent sales representative with a sound knowledge of the area. He demonstrates a high degree of professional integrity and honesty.

Glenn and Marilyn Benthien
1/54 Dunvegan Road, Applecross

5 Star Selling Experience!

1) Why did you choose Ian Barnes to handle the sales process? We wanted to view a house in Rossmoyne and discovered it Sold in 6 Days with Ian.

2) How would you describe the service given by Ian Barnes and the company? Very good. Really wanted the business, Very friendly, trustworthy, did the job.

3) Please describe the communication received during the sales process? Lots of communication and in depth detail on each interested Buyer.

4) Please describe your satisfaction or otherwise with the marketing process? They explained in detail what to expect from different Buyers and different cultures etc, which helped us make the right decisions and guided us through the process well.

5) How does this experience compare with other times you have used the services of a real estate agent? We have had many other Real Estate Agents offer to give appraisals and then never follow up with us or do anything further.

6) How do you feel about the price achieved? What we had hoped for.

7) What impressed you most about the way your sale was handled? It was fast, there were clients who were on Ian’s database coming through within days.

8) On a scale of 1 to 10 (ten highest), based on your experience with us, what would you recommend us to others? 10

9) What could we do to earn a better score next time? N/A

10) What one word or words best describes your impressions of Evolution Realty? Selling with Ian Barnes was a 5 star experience from start to finish.

Ian gave us the confidence that we could sell for the price that we were expecting while other agents lacked confidence and were very vague about the marketplace. You can tell that Ian has a strong knowledge of the current trends in the property market and how to work accordingly to achieve the price we wanted.

We were never let down. Ian always answered to his word and delivered the results we were looking for. We got the price we wanted in a fairly short timeframe even though the market was very tight at the time.

We would definitely recommend Ian Barnes and Evolution Realty and wouldn’t hesitate using them again ourselves.

Winston & Rochelle Judd
229 Corinthian Road East, Riverton

Outstanding Communication

1) Where did you FIRST learn about or see your new property for the very first time? Internet - realestate.com.au I think.

2) How were the communications with you? Were calls, messages, and correspondence clear and timely? 5/5.

3) What aspects of the process did we do well or best? Enabling us to have a private viewing before the property was launched; advising us and handling the negotiations. Carefully listening to us! Keeping us informed of the next stage in the purchasing process. I liked the movie too!

Jacob & Sally Chacko
153 Riverton Drive West, Rossmoyne

Attention To Detail Is Second To None!

1) Why did you choose us to handle the sales process? I knew you would be the best agent for the job of selling our property in a tough market.

2) How would you rate the experience and service given by us? 5/5.

3) Based on your experience with us, would you recommend us to others? 10.

4) What if anything could we do to earn a better score next time? Nothing is needed to earn a better score.

5) Could we please have a brief testimonial? Ian and Agnes are very professional in the way they market their properties for sale. They are very proactive in following up all leads and their attention to detail once the property is under offer is second to none.

Ronnie Hardie
153 Riverton Drive West, Rossmoyne

Continually Surpasses Promises!

"Ian has sold a number of houses for us now and each time he continues to deliver all that is promised and more. At each stage of the process of selling Ian has been on hand to provide up to the minute information and advice. He knows the market he works in and he does all he can to make the task of selling a property go as smoothly as it possibly can."

Market Knowledge: 5/5
Communication Skills: 5/5
Negotiation Skills: 5/5
Credibility: 5/5

Brian & Christine Lee
198 Kitchener Road, Booragoon

Outstanding Professionalism & Efficiency

"We engaged the services of Ian Barnes to market our Ardross property because of his outstanding professionalism and efficiency when dealing with many of our previous real estate sales. The complete trust we have in Ian's judgement of the market has not been unfounded - he has always achieved the best possible, and speediest sale of each property. We are always delighted to recommend Ian & Agnes Barnes and their team to anyone considering a real estate purchase or sale."

Market Knowledge: 5/5
Communication Skills: 5/5
Negotiation Skills: 5/5
Credibility: 5/5

Peter & Esma Dalton
79A Coogee Road, Ardross

Excellent Sales Strategy, Professional & Clear Guidance

"Ian and the people at Evolution Realty have served after us professionally through all stages of the process of selling our family home. His recommended sales strategy and the way it was executed was excellent. We could not have asked for anything more. Ian is a total professional with a very approachable manner that put us at ease right from the start. Our interests were protected throughout the process and his guidance was always clear and reassuring. Our trust in him to do as he said he would was fully respected at all times. Thanks Ian and Agnes for looking after us so well."

Market Knowledge: 5/5
Communication Skills: 5/5
Negotiation Skills: 5/5
Credibility: 5/5

Allan & Doreen Waugh
13 Tain Street, Applecross

A Pleasant Settlement Process

1) Where did you FIRST learn about or see your new property for the very first time? Internet.

2) How was the communication with you? Were calls, messages, and correspondence clear and timely? 5/5

3) What aspects of the process did we do well or best? The whole process was a pleasant experience. I would reccommend Evolution to family/friends. If at all possible, please make the previous owner aware I appreciated the cleanliness my new home was left in. This "topped" off the deal. Thanks.

4) Are there any aspects of the process that you think could be done better? If yes, please describe: None.

Lynette Dominkovich
7/116 Matheson Road, Applecross

Great Integrity, Professional & Knowledge Of The Market

1) Why did you choose Ian Barnes to handle the sales process? We have engaged Ian many times to handle real estate transactions and have complete faith in his commitment to do the very best for us.

2) How would you describe the service given by Ian Barnes and the company? Excellent!

3) Please describe the communication received during the sales process? Constant feedback and anticipation of any possible problems – Could not fault the service.

4) Please describe your satisfaction or otherwise with the marketing process? As in the past Ian Barnes and his Team deliver efficient, professional service, completely satisfied.

5) How does this experience compare with other times you have used the services of a real estate agent? We have used several other Agents in the past and been very disappointed and dismayed at their lack of professionalism.

6) How do you feel about the price achieved? Happy – The asking price was realistic and we received an offer at the first home open.

7) What impressed you most about the way your sale was handled? That in a very slow market the house was sold immediately.

8) On a scale of 1 to 10 (ten highest), based on your experience with us, what would you recommend us to others? 10

9) What could we do to earn a better score next time? Not a thing!

10) What one word or words best describes your impressions of Evolution Realty? Integrity,
professionalism and knowledge of the market – Combining to achieve a very speedy and seamless sale of our property. Well done again Ian.

Mrs Esma Dalton
79A Coogee Road, Ardross

Totally Satisfied - Ian Barnes is good at what he does!

1) Why did you choose us to handle the sales process? I drove around Applecross and observed that Evolution had more of the expensive listings. I also found Ian to be straightforward, not over hyping himself or the likely sale price.

2) How would you rate the experience and service given by us? 5/5

3) Based on your experience with us, would you recommend us to others? 10

4) What if anything could we do to earn a better score next time? Nothing could have been done better.

5) Could we please have a brief testimonial? I found Ian to be very good, finding a buyer really quickly at a reasonable offer. He's also easy to deal with. I was totally satisfied. He is good at what he does.

Margaret Baird
26 Strome Road, Applecross

Always Ready To Go The Extra Mile

1) Why did you choose us to handle the sales process? Previous good service.

2) How would you rate the experience and service given by us? 5/5

3) Based on your experience with us, would you recommend us to others? 10

4) What if anything could we do to earn a better score next time? No.

5) Could we please have a brief testimonial? We could not fault our experience with Evolution Realty. Ian and Agnes Barnes were always ready to go the extra mile to ensure a successful outcome. We would have no hesitation recommending them to those looking to buy or sell property.

Lynton & Denise Gillies
57 Canning Beach Road, Applecross

A Speedy & Excellent Price in a Difficult Market!

1) Why did you choose us to handle the sales process? Prominent, premier local agent. Impressed by previous dealings with Ian as a buyer. Impressed by his integrity and good local reputation.

2) How would you rate the experience and service given by us? 4/5

3) Based on your experience with us, would you recommend us to others? 9

4) Could we please have a brief testimonial? Ian really worked hard for us to achieve the sale of our property at an excellent price, in rapid time in a difficult market. We are extremely pleased with the whole process and the way Ian helped us through to such a satisfactory conclusion.

Trenna & Doug Bridge
1 Troy Street, Applecross

Sold In The First Home Open!

1) Why did you choose us to handle the sales process? Because of Ian's knowledge of the Applecross market, proven sales system and ability to move property in the time frame required by us.

2) How would you rate the experience and service given by us? 5/5

3) Based on your experience with us, would you recommend us to others? 10

4) What if anything could we do to earn a better score next time? Nothing.

5) Could we please have a brief testimonial? My wife and I purchased a new property and it was subject to finance meaning that if we did not sell our existing home in the required time frame we would have been up for a bridging loan. I told Ian the price I needed, which he agreed was the market value and was confident of getting an offer. In the end, we managed to sell the house after the 1st home open for the asking price. Ian's step by step approach and his lists and hints are extremely helpful. They ensured that the house was presented at its best which lead to the quick sale. When selling in Applecross, there is no one else that should be used or even considered in my opinion.

Ashley & Danielle Walker
7A Nairn Road, Applecross

Outstanding Communication!

1) Why did you choose Ian Barnes to handle the sales process? Best qualified to sell our property in Applecross.

2) How would you describe the service given by Ian Barnes and the company? Very Efficient.

3) Please describe the communication received during the sales process? The communication was outstanding!

4) Please describe your satisfaction or otherwise with the marketing process? Very satisfactory.

5) How does this experience compare with other times you have used the services of a Real Estate Agent? Much more enthusiastic and commitment to the job.

6) How do you feel about the price achieved? Good.

7) What impressed you the most about the way your sale was handled? It was obvious that Ian was on OUR side.

8) On a scale of 1 to 10 (10 Highest), based on your experience with us, what would you recommend us to others? 10

9) What could we do to earn a better score next time? Nil.

10) What one word or words best describes your impressions of Evolution Realty? Committed to selling our house.

Celina Smith & John Ntoumenopoulos
4 Gairloch Street, Applecross

Constant & Outstanding Communication

1) Why did you choose us to handle the sales process? At the initial meeting Ian displayed immaculate presentation and a keen interest, his passion for making the sale was clear to see, and his promised focus.

2) How would you rate the experience and service given by us? 5/5

3) Based on your experience with us, would you recommend us to others? 10

4) What if anything could we do to earn a better score next time? No

5) Could we please have a brief testimonial? We highly recommend Ian Barnes for his efficiency in selling our home. We were kept very well abreast of the sale process and were engaged at all times when proactive changes needed to be made. Ian was always ready with lots of information to help us make informed decisions. On home open days, the process was dealt with minimal impact on our lives which we found great. We dealt directly with Ian on all issues, and had ready access to him at all times. Thank you, Ian.

Marco & Michele Zolezzi
28 Lilian Avenue, Applecross

You Simply Can Not Get Better Service & Experience

1) Why did you choose us to handle the sales process? You were the most professional of the agents I met prior to choosing an agent to finally go with. From our initial discussion it was quite clear that I could trust you to guide me through the process.

2) How would you rate the experience and service given by us? 5/5

3) Based on your experience with us, would you recommend us to others? 10

4) What, if anything could we do to earn a better score next time? You can't really get a better score for the experience and service you provided to me.

5) Could we please have a brief testimonial? I chose Ian to represent me as he was the most professional of the agents I met with prior to putting my house on the market. Ian (and his team) did not let me down. They achieved the best sale price they could in the current market and I wouldn't hesitate to have Ian represent me again or to recommend him and his team to anyone looking for an agent they can trust to guide them through the whole process. Thanks Ian.

Adward Leede
159 Bateman Road, Mount Pleasant

Outstanding Communication, Honest & Genuine

1) Why did you choose Ian Barnes to handle the sales process? We previously had good dealings with Ian when we purchased our home from Evolution Realty 5 years ago. We love Ian’s approach and honesty.

2) How would you rate the experience and service given by us? 5/5
3) Based on your experience with us, what would you recommend us to others? 9/10
4) What, if anything could we do to earn a better score next time? We think the Evolution Realty selling process was good.

5) Could we please have a brief testimonial? Ian and Agnes are very honest and genuine Agents, always available and able to provide up to date information on the market. We loved the regular updates on the sale of our home. Along with their team, Evolution Realty did a great job selling our property. We will definitely be using Evolution Realty in the future.

Graham Broadbent & Sherelle Howitt
7A The Promenade, Mount Pleasant

Unfailingly Courteous, Genuine Enthusiasm, Professional & Respectful

1) Why did you choose Ian Barnes to handle the sales process? I found you honest, enthusiastic and respectful of my opinion.

2) How would you describe the service by Ian Barnes and the Company? 5/5

3) On a scale of 1 to 10, based on your experience with us, would you recommend is to others? 10

4) What one thing could we do to earn a better score next time? Nothing.

5) Could we please have a brief testimonial? As the agent who sold our property in Applecross we found Ian Barnes to be unfailingly courteous, quick to listen & respond to our requests & showing a genuine enthusiasm & appreciation of our family home. We would highly recommend Ian to anyone wishing to sell or buy a property who requires an experienced professional who is always respectful of his clients wishes, who provides outstanding service in keeping his client informed & will be honest in all his interactions with you. Our property was sold quickly & efficiently. The whole experience was conducted with the minimum of stress. We are thoroughly delighted.

Jenny & Barry Sargeant
5 Killilan Road, Applecross

Excellent, Professional & Constantly Committed

1) Why did you choose Ian Barnes to handle the sales process? Local knowledge, commitment and professionalism.

2) How would you describe the service by Ian Barnes and the Company? Could not be faulted.

3) Please describe the communication received during the sales process. Excellent, professional and always approachable.

4) Please describe your satisfaction or otherwise with the marketing process. Excellent, consistent and always present and home opens.

5) How does this experience compare with other times you have used the services of a real estate agent? Outstanding.

6) What impressed you the most about the way your sale was handled? Always well-informed

7) On a scale of 1 to 10, based on your experience with us, would you recommend is to others? 10

8) What one word or words best describes your impressions of Evolution Realty? Competent, professional and ethical at all times. Highly recommended.

9) What one thing could we do to earn a better score next time? In our opinion, nothing.

Doug and Lesley Sims
4 Alness Street, Applecross

Ian Barnes - Superior Survice & Professional

Why did you choose Ian Barnes to handle the sales process?
Professionalism and experience.

How would you describe the service given by Ian Barnes and the company?
Excellent.

Please describe the communication received during the sales process.
Clear, concise, timely.

Please describe your satisfaction or otherwise with the marketing process.
Completely satisfied.

How does this experience compare with other times you have used the services of a real estate agent? Superior.

How do you feel about the price achieved?
Impressed.

What impressed you the most about the way your sale was handled?
Level of professionalism and personal service.

On a scale of 1 to 10, based on your experience with us, would you recommend is to others?
10

What one word or words best describes your impressions of Evolution Realty?
Professionalism, Experience.


40 Parkside Avenue, Mount Pleasant

Professional & Excellent Service

Hi Ian and Agnes,

Thank you very much for the excellent service that Evolution Realty provided to us in the purchase of Alness St.

Your organisation is by far the most professional Real Estate company that we have dealt with and a credit to your industry.

Also thank you kindly for the wonderful gift package you sent us, it was very much appreciated.

Thank you again and our very best wishes for the festive season.

Regards,

J & J Andrzejuk
9A Alness Street, Applecross

Exceeded Our Expectations

"Ian, Thank you for your great service throughout the sales process of our home. Rebecca & I couldn’t be happier with how everything progressed.

We came across you via recommendation & we certainly haven’t been disappointed. Our expectations have been exceeded.

Great job – thanks.

Regards,"

Don & Rebecca Crellin
34A McCallum Crescent, Ardross

Integrity, Constant Perseverance & Commitment To Delivering Results

Why did you choose Ian Barnes to handle the sales process?
Experience, local knowledge, integrity and commitment to delivering results.

How would you describe the service given to you by Ian Barnes and the company?
Supportive, consistent, good quality.

Please describe the communication received during the sales process.
Excellent prompt feedback.

How does this experience compare with other times you have used the services of a real estate agent?
Exceeds any previous experience.

How do you feel about the price achieved?
Fair price in difficult market.

What impressed you the most about the way your sale was handled?
Ian tracked us down on vacation and we signed the O+A at Yallingup Post Office as sun was setting.

On a scale of 1 to 10 (ten highest), would you recommend us to others?
10

What words best describe your impressions of Evolution Realty?
Integrity, perseverance, fairness, loyalty.

Peter & Monica Collison
48 Tweeddale Road, Applecross

Absolute Perfection!

Why did you choose us to handle the sales process?
Previous experience.

How would you rate the experience and service given by us?
5/5

Based on your experience with us, would you recommend us to others?
10

What if anything could we do to earn a better score next time?
One cannot improve upon perfection. In short, don't change a thing.

Could we please have a brief testimonial?
Ian is not only highly trustworthy, he makes the whole selling experience as painless as possible, and most importantly, he achieves results!

Perry Lucas
53 Parkside Avenue, Mount Pleasant

Professional With Impressive Marketing & Communication

Why did you choose Ian Barnes to handle the sales process?
Professional, more likely to get better selling price.

How would you describe the service given by Ian Bares and the company?
Good.

Please describe the communication received during the sales process.
Very good.

Please describe your satisfaction or otherwise with the marketing process.
Very good.

How does this experience compare with other times you have used the services of a real estate agent?
Better.

How do you feel about the price achieved?
Slightly below what we wanted, but happy it was a quick sale.

What impressed you about the way your sale was handled?
Overall marketing and communication.

What one word best describes your impressions of Evolution Realty?
Professional.

Carolyn Bracknell and Lee Trewartha
8A St Michael Terrace, Mount Pleasant

Completely Outshines Other Real Estate Agencies!

Why did you choose Ian Barnes to handle the sales process?
Known and trusted for many years.

How would you describe the service given by Ian Barnes and the company?
Excellent.

Please describe the communication received during the sales process?
Excellent.

Please describe your satisfaction or otherwise with the marketing process?
Very good.

How does this experience compare with other times you have used the services of a real estate agent?
Outshines other real estate groups.

How do you feel about the price achieved?
FAIR PRICE in today's market.

What impressed you the most about the way your sale was handled?
Professionalism at all times by members.

On a scale of 1 to 10, based on your experience with us, would you recommend us to others?
10

What words best describe your impressions of Evolution Realty?
Passion to provide the best service at all times and a willingness to listen and act on any feedback given.

Ray & Sue Finn
26 Kemp Road, Mount Pleasant

Professional Sales Coordination

"Hello Ian, Thank you so much for looking after me so well during the sale of number 4. I really appreciate all the help you gave me and the professional way that the sale was conducted. I have already recommended you to numerous people and will continue to do so and I hope that you will continue to get more sales and purchases through me.

Thank you also for my cake, I have not made it yet but will do so with the children when they come up as a 'house warming cake' for them to enjoy making with me... it's so cute!

You made my move so much easier and I do appreciate that as I had such a bad time with the last person who I had working for me.

Thank you once again.

Kindest Regards,"

Ricky Congdon
4 Blackwall Reach Parade, Bicton

Hard Working & Skillful Marketing

"Dear Ian,

I refer to the above captioned property which we put in your hands to sell and has been successfully sold.

I would like to put on record, that we kept in contact for a number of years while I was overseas and you very kindly kept me informed of the housing market in Perth and particularly Applecross, with little to gain or hope necessary that I would put the property in your hands to sell as opposed to one of the large chain realty agents.

I want to say a thank you to you and your team for all the hard work and particularly the skill in marketing our property and getting a fair price, especially as I was in the fortunate position of not having to sell if I did not want to.

I would also like to thank you for the recent dinner in Singapore hosted by your good self, which introduced me to parts of Singapore I would not have visited otherwise.

Again Ian a big thank you.

Yours faithfully,"

Barry Delaney
60 Ardross Street, Applecross

Completely Focused, Dynamic & Brilliant Salesmanship

Why did you choose Ian Barnes to handle the sales process?
He appraised our situation clearly, we felt we could trust him and he presented a good marketing strategy.
How would you describe the service given by Ian Barnes and the company?
Excellent and professional.

Please describe the communication received during the sales process.
Excellent.

Please describe your satisfaction or otherwise with the marketing process.
Highly satisfied.

How does this experience compare with other times you have used the services of a real estate agent?
Superior.

How do you feel about the price achieved?
Very pleased.

What impressed you most about the way your sale was handled?
Ian's focus, dynamism and brilliant salesmanship.

On a scale of 1 - 10, based on your experience with us, would you recommend us to others?
10

What one word or words best describes your impressions of Evolution Realty?
Ian's passion for what he does.

Ian Barnes sold our home recently. At our first meeting with him, he appraised our situation clearly and presented us with an excellent marketing strategy. Throughout the discussion, he engendered in us a sense of confidence and trust which he has amply lived up to. We found him to be focused, dynamic, efficient and a brilliant gifted salesman, achieving a pleasing result for us. He is passionate about what he does and is highly professional, carefully attending to every detail. Even in matters not directly related to the sale, Ian was extremely helpful.

Mr Garth and Mrs Gail Martin
69 Bateman Road, Mount Pleasant

An Easy & Pleasant Sales Experience

"I have recently listed and sold my home in Applecross with Ian Barnes, Evolution Realty Principal. This whole experience I found to be a very easy and pleasant experience with offers of help in any area required. As a senior this was not my first experience in listing and selling a home, so I have some knowledge of how other Real Estate offices work, some could take lessons from Ian whose ethos in his company it appears, is a great deal of integrity with genuine concern for his clients. I would recommend Evolution Realty to anyone with a home to sell."

Mrs Irene Sinclair
32B Gairloch Street, Applecross

Completely Professional & Efficient!

Why did you choose Ian Barnes to handle the sales process?
From an interview of shortlisted agents.
How would you describe the service given by Ian Barnes and the company?
Excellent and very professional.

Please describe the communication received during the sales process.
Detailed.

How does this experience compare with other times you have used the services of a real estate agent?
It compares favourably.

How do you feel about the price achieved?
A fair price.

What impressed you most about the way your sale was handled?
The efficiency of the process.

On a scale of 1 - 10, based on your experience with us, would you recommend us to others?
9

What one word or words best describes your impressions of Evolution Realty?
Professionalism and efficiency. Thank you so much for all your help with selling our house at 11 Troy St Applecross. You have made the process very easy and you have handled everything in a very professional manner.

Mr B Delfs, Ms N Delfs and Mrs P Valentine
11 Troy Street, Applecross

Ian Barnes - Responsive, Modern, Energetic & Knowledgeable

Why did you choose Ian Barnes to handle the sales process?
Local to Applecross, prominent image, experience, personality and attitude to phone calls.
How would you describe the service given by Ian Barnes and the company?
Excellent.

Please describe the level of communication received during the sales process?
Excellent.

Please describe your satisfaction or otherwise with the marketing process.
Great.

How does this experience compare with other times you have used the services of a real estate agent?
As good as.

What impressed you the most about the way your sale was handled?
Honest, energetic and knowledgeable.

On a scale of 1 - 10, based on your experience with us, would you recommend us to others?
10

What words best decribe your impressions of Evolution Realty?
Modern, responsive, very good communication, great knowledge of Applecross and real estate.


2/23 Ardross Street, Applecross

Exceptional Service & Outstanding Communication!

Why did you choose Ian Barnes to handle the sales process?
Local agent, knows Applecross well.
How would you describe the service given by Ian Barnes and the company?
Exceptional.

Please describe the communication received during the sales process.
Very good, always kept in the loop.

Please describe your satisfaction or otherwise with the marketing process.
Fit for purpose - property well marketed.

How does this experience compare with other times you have used the services of a real estate agent?
Very professional.

How do you feel about the price achieved?
Very pleased.

What impressed you most about the way your sale was handled?
We were kept informed at all times.

On a scale of 1 - 10, based on your experience with us, would you recommend us to others?
10

What could we do to earn a better score next time?
Keep up the great work.

What one word or words best describes your impressions of Evolution Realty?
Know their market and work hard to achieve great results.

Mr R & Mrs S Munro
26 Glenelg St, Applecross

Adept Negotiating, Technologically Savvy & Benchmark Professionalism

Why did you choose Ian Barnes to handle the sales process?
Our belief and experience as a purchaser was that Ian is the most adept negotiator in the Retail Sales Market.

How would you describe the service given by Ian Barnes and the company?
Excellent. Present when necessary and discreet in all aspects of our personal situation.

Please describe the communication received during the sales process?
Excellent. As we became closer to a sale the communication increased. Ian does not bother you unless it's necessary and all contact was purposeful.

Please describe your satisfaction or otherwise with the marketing process.
One of the reasons we chose Ian was because of his exceptional presence in the electronic media and the importance of this medium in today's world.

How does this experience compare with other times you have used the services of a real estate agent? Different. Either you can relate to Ian's way and trust his expertise or you can remain ignorant to his skill and capability. Ian is not 'fluffy'; he is straight down the line even though you may not like what he says. He knows what he is saying in the Real Estate space.

How do you feel about the price achieved?
Good - Realistic and fair for all parties.

What impressed you the most about the way your sale was handled?
The pre-sale information and the post-sale support, the negotiation was also handled impeccably and with respect.

On a scale of 1-10, based on your experience with us, what would you recommend us to others?
9.5

What could we do better to earn a better score next time?
Tricky, as the whole process really was outstanding even if we hadn't sold we were/would have been impressed.

What one word or words best describes your impressions of Evolution Realty?
Benchmark professionalism that only experience and commitment could achieve for all parties. Sincerely an enjoyable experience.

K Destremau
9A Alness Street, Applecross

RECOMMENDATIONS: IAN BARNES - EVOLUTION REALTY

Why did you choose us to handle the sales process?
For your reputation as being professional and discrete.

How would you rate the experience and service given by us?
5/5

Based on your experience with us, would you recommend us to others?
10

What, if anything, could we do to earn a better score next time?
Not applicable.

Could we please have a brief testimonial?
The service we got from Evolution Realty was first class. What impressed me most about Ian is that he is truly a vendor's agent who acts in the best interests of his client at all times.

Paul Hardie
79 Ardross St, Applecross

RECOMMENDATIONS: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Active profile in the area.

How would you describe the service given by Ian Barnes and the company?
Prompt and personal.

Please describe the communication received during the sales process?
Regular updates and emails.

Please describe your satisfaction or otherwise with the marketing process?
A lot of effort for a property with a few issues that made selling difficult.

How does this experience compare with other times you have used the services of a real estate agent?
A more personal approach.

How do you feel about the price achieved?
Good, considering the difficult issues (construction next door)

What impressed you the most about the way your sale was handled?
Getting it over the line.

On a scale of 1 - 10, based on your experience with us, would you recommend us to others?
9

What could we do to earn a better score next time?
Nobody is perfect but very close.

What words best describe your impressions of Evolution Realty?
Very personal approach.

Mr K Kanzler
1/17 Tweeddale Road, Applecross

RECOMMENDATIONS: IAN BARNES - EVOLUTION REALTY

Why did you choose us to handle the sales process?
I had been paying close attention to the various real estate companies and their sales success. I also liked the idea of dealing with one of the smaller companies.

How would you rate the experience and service given by us?
5/5

Based on your experience with us, woud you recommend us to others?
10

What if anything could we do to earn a better score next time?
Nothing

Could we please have a brief testimonial?
Every aspect of the sale of my home was handled by Ian professionally, I never had to contact him with any queries I may have had, he always seemed to anticipate what could have been a concern to me and either emailed me or I received information by mail. Selling my home of 26 years was a very emotional and stressful time. My heartfelt thanks to Ian and his team for supporting me through it.

Shirley Brown
23B Matheson Road, Applecross

RECOMMENDATIONS: IAN BARNES - EVOLUTION REALTY

I have known Ian Barnes for some 10 years and worked with him in a professional capacity as a Consultant Auctioneer to Evolution Realty for a period of 5 years.

For personal reasons I recently appointed Ian Barnes to realize a family property for us within Applecross..

Ian demonstrated functions and processes within his own Evolution Realty selling systems which provided literally an abundance of buyer feedback over a 3-4 week period, allowing me to make a well-informed decision when the premium buyer placed a contract on the table.

Needless to say the Alpha-Buyer was secured within the first month and a positive result was obtained!

In 26 years as a practising Licensed Real Estate Agent and Consultant Auctioneer, I have dealt with thousands of Agents...Ian Barnes is the most driven, committed and focused Realtor I have met!

I commend his services to you and encourage you to place Ian Barnes on your shopping list when you are looking for a Licensed Real Estate Agent!

Tom Esze
12A Gairloch St, Applecross

RECOMMENDATIONS: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Recommendation.

Please describe the service given by Ian Barnes and the company.
Excellent

Please describe the level of communication received during the sales process.
Brilliant.

How does this experience compare with other times you have used the services of a real estate agent?
Far superior.

What impressed you the most about the way your sale was handled?
Constant advice all the way through to settlement.

On a scale of 1-10 (ten highest), based on your experience with us, would you recommend us to others?

What one word or words best describes your impressions of Evolution Realty?
A very fine coordinated team led brilliantly by Ian Barnes. Always very courteous and helpful.

P Witham
4/64 Matheson Road, Applecross

RECOMMENDATIONS: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Past dealing with Ian - Very professional.

How would you describe the service given by Ian Barnes and the company?
Pretty good - kept well informed.

Please describe the communication received during the sales process?
Good - Kept well informed

How does this experience compare with other times you have used the services of a real estate agent?
Above average level of service from Ian. He sets a high benchmark for other agents.

On a scale of 1-10 (ten highest), based on your experience with us, would you recommend us to others?
9

What one word or words describe your impressions of Evolution Realty?
Very well oiled professional level of service. You are very good at what you do.

Mr and Mrs A & T Johnston
8 David Street, Mount Pleasant

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Used previously.

How would you describe the service given by Ian Barnes and the company?
Really good.

Please describe the communication received during the sales process.
Plenty.

How does this experience compare with other times you have used the services of a Real Estate agent?
Similar.

What impressed you the most about the way your sale was handled?
Swiftness.
On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
9

What could we do to earn a better score next time?
N/A

Mr and Mrs S & T Delaporte
40 Tiger Circle, Southern River

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Very good reputation and sales track record. Also known to us and have a good relationship in place.

How would you describe the service given by Ian Barnes and the company?
Excellent. Ticks all the boxes from strategy setting, to regular feedback, brilliant marketing, quality photographer and very good after sale care - also I trust Ian.

Please describe the communication received during the sales process.
Regular, thorough and via various media - good around communication. Good sense of humour too!

Please describe your satisfaction or otherwise with the marketing process.
Very strong - leaves the competition at "the starting blocks".

How does this experience compare with other times you have used the services of a real estate agent?
The best - by a wide margin.

How do you feel about the price achieved?
Happy with the price in still quite a tight market.

What impressed you the most about the way your sale was handled?
The sales strategy and marketing.

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
10

What could we do to earn a better score next time?
Not much!

What one word or words best describes your impression of Evolution Realty?
An extremely slick yet friendly operation - Evolution is "moving with the times" and leaving the competition behind.

Nicole Murphy & Paul Ieraci
27 Macrae Road, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Having met many of the agents in the area, Ian stood head and shoulders above the rest when it came to integrity and professionalism. There really was no other choice.

How would you describe the service given by Ian Barnes and the company?
Comprehensive. Every step of the process Ian and his team at Evolution provided great support and service.

Please describe the communication received during the sales process.
Outstanding - Ian and his team, kept me advised of every development, with a well structured, informative and reliable information. As a vendor, this information is vital in deciding the way I would react to the market, and assisted me in achieve the best outcome possible.

Please describe your satisfaction or otherwise with the marketing process.
Delighted

How does this experience compare with other times you have used the services of a real estate agent?
While many agents will do only the minimum work possible to secure their commission cheque, Ian worked for us to achieve the best possible outcome, and kept working all the way through to the finishing line (settlement) to ensure everything went smoothly for both us as the vendor and the purchaser. This kind of work ethic and integrity is rarely found in any professional.

How do you feel about the price achieved?
Very satisfied. Ian provided us with a realistic expectation about the condition of the market and what was needed to achieve a suitable result. He then went about executing a sales strategy that delivered a better than expected outcome.

What impressed you the most about the way your sale was handled?
The communications. We have witnessed other agents who "collect listings" in the past and seeing the work Ian and his team were doing each week, gave us the confidence to know that he was actively marketing the property and what the outcomes of each action were.

On a scale of 1-10, based on your experience with us, would you recommend us to others?
11

What could we do to earn a better score next time
Nothing

What one word or words best describes your impressions of Evolution Realty?
Integrity - Ian and the team, communicate clearly what they are going to do, and then go about doing it effectively and efficiently. You can't ask anything more than that.

Anthony Congdon
16B,18 and 18B Kemp Road, Mount Pleasant
5 March 2013

Anthony Congdon
16B,18 and 18B Kemp Road, Mount Pleasant

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
I chose Ian because of the professional service shown with previous real estate dealings.

How would you describe the service given by Ian Barnes and the company?
Always excellent - Ian and his team inspire confidence.

Please describe the communication received during the sales process.
Ian kept in touch throughout the sales process.

Please describe your satisfaction or otherwise with the marketing process.
Completely satisfied.

How does this experience compare with other times you have used the services of a real estate agent?
Ian Barnes and Evolution Realty are the benchmark for all other companies.

How do you feel about the price achieved?
Very satisfied!

What impressed you the most about the way your sale was handled?
The whole process.

On a scale of 1-10, based on your experience with us, would you recommend us to others?
10/10

What could we do to earn a better score next time?
N/A

What one word or words best describes your impressions of Evolution Realty?
The company is run with such professionalism and personal integrity that it gives the client complete confidence.

Peter and Esma Dalton
1/3 Gairloch Street, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

"When I was wishing to sell my Applecross property in 2012, Ian Barnes was about to go on annual leave for a month. My response was that I would wait for him to return because I believed Ian was the best agent for the job. Ian sold my property seven weeks from when it was listed.

What impressed me with Ian was that he devised strategies and tactics, consulted with me and then carried through with implementation.

On offer was a phone call from Ian after every home open or inspection; weekly written reports summarising the progress for the week; widespread marketing and the sort of service you hope for but don't usually receive.

Ian has first class communication skills and market knowledge and is backed up by his equally efficient team.

It's just a question of when I engage Ian again. Not if."

Natalie Wilkie
5/14 Macleod Road, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

"Hi Agnes and Ian

I firstly would like to thank you for the very kind gesture of the voucher for the Gold Cinema, as indicated to Ian the other day the way that you liaise with your clients is fantastic, and very professional.

Secondly although your business is to sell property for your Vendors I find that you still are very fair and reasonable to your buyers

Kindest Regards,
Jason"

JEKK PTY LTD
1/27 Kishorn Road, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

1) Why did you choose Ian Barnes to handle the sales process?
Had used Ian before and were very happy with the result. Good to deal with.

2) How would you describe the service given by Ian Barnes?
First Class.

3) Please describe the communication received during the sales process.
Weekly updates, exactly what was required.

4) Please describe your satisfaction or otherwise with the marketing process.
Very Satisfied.

5) How does this experience compare with other times you have used the services of a real estate agent?
Very good in comparison.

6) How do you feel about the price achieved?
Was probably best to be achieved in slow market.

7) What impressed you the most about the way your sale was handled?
Just done professionally.

8) On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
9

10) What one word or words best describes your impressions of Evolution Realty?
Professional.

Mr. and Mrs. David and Sandra Brebner
10 Ness Road, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

1) Why did you choose Ian Barnes to handle the sale process?
Ian’s knowledge of the Applecross real estate market and his 'can do' approach.

2) How would you describe the service given by Ian Barnes?
As clients we were kept well informed from the beginning until the sales process was completed.

3) Please describe the communication received during the sales process?
Any queries were quickly answered without delay and to our satisfaction.

4) Please describe your satisfaction or otherwise with the marketing process.
Very pleased with all aspects of the marketing of our property.

5) What impressed you the most about the way your sale was handled?
Professionalism and confidence that Ian conveyed which led to a realistic outcome.

6) On a scale of 1 to 10 (ten being highest), based on your experience with us, would you recommend us to others?
9

7) What could we do to earn a better score next time?
Nothing.

8) What one word or words best describes your impressions of Evolution Realty?
Professional.

Jo & Fay
25 Ullapool Road, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

1) Why did you choose Ian Barnes to handle the sales process?
Because he is one of the best Real Estate agents.

2) How would you describe the service given by Ian Barnes?
Very Good

3) Please describe the communication received during the sales process.
Very Good

4) Please describe your satisfaction or otherwise with the marketing process.
Very Good

5)How do you feel about the price achieved?
I feel satisfied that I was able to get median market price for my property.

6) What impressed you the most about the way your sale was handled?
It was all very good.

7) On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
9

8) What one word or words best describes your impressions of Evolution Realty?
Excellent

Mrs.Metha Tjwa
36 Kingsmill Gardens, Winthrop

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

1) Why did you choose Ian Barnes to handle the sales process?
Past Experience

2) How would you describe the service given by Ian Barnes?
Very Satisfactory

3) Please describe the communication received during the sales process.
Excellent

4)Please describe your satisfaction or otherwise with the marketing process.
Excellent

5) How does this experience compare with other times you have used the services of a real estate agent?
First Rate

6) How do you feel about the price achieved?
Acceptable with the current market

7) What impressed you the most about the way your sale was handled?
Professional and on the ball. Up to date with the market.

8) On a scale of 1 - 10 (ten highest), based on your experience with us, would you recommend us to others?
10

9) What one word or words best describes your impressions of evolution realty?
Helpful & Professional.

Mrs.Sue Pavri
1/9 Macleod Road, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

1) Why did you choose Ian Barnes to handle the sales process?
His presence in Applecross, forthright manner and obvious market knowledge.

2) How would you describe the service given by Ian Barnes?
First class. We were never in doubt that we were a priority

3) Please describe the communication received during the sales process.
Ongoing and timely throughout

4) Please describe your satisfaction or otherwise with the marketing process.
Very Pleased

5) How does this experience compare with other times you have used the services of a real estate agent?
A level above the usual.

6) How do you feel about the price achieved?
Never enough but realistic given the market conditions.

7) What impressed you the most about the way your sale was handled?
Was handled with sensitivity to both vendor and purchaser but with decisive efficiency.

8) On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
10

9)What could we do to earn a better score next time?
Get us an unrealistically higher price 🙂

10) What one word or words best describes your impressions of evolution realty?
Thorough

Dear Ian,

I rarely write testimonials and providing one for Ian Barnes is not a case of just gratitude, but because it is easy to recommend one who provides service like it was an art form.

You can tell Ian loves his job, because his knowledge is impeccable, his wisdom in his advice to us and attention to detail, unmatched, compared to other Agents we have dealt with over many years.

From the first appointment, we knew Ian was not there with the prime objective to sell us on giving him our listing, but purely to give of his current knowledge and then leave the ultimate decision to us. No pressure, just common sense and straight shooting dialogue.

My Wife and I just love to experience good service as we are both employed in service industries. We witnessed, in our opinion, the best Real Estate service operator any vendor could wish for.

Our plans have now come to fruition through the professional efforts of the Evolution Realty Team and particular thanks go to Ian, Agnes and Tony, who should never doubt that this level of service, including the ongoing feedback and communication, goes unnoticed or unappreciated by nervous Vendors.

Thank you for the proficient and timely sale of our Applecross property.

Sincerely,

Mark & Gabrielle Heynemann
2/28 Fletcher Street, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

"Dear Ian,

Ian, just a short note to thank you for the "helpful reminder list", but more importantly, for all your efforts to date.

Firstly, can I say both Maree and I will never forget the "passion for the sale" which you displayed when we first met in the front garden of our Applecross home. It helped to cement our "gut" instinct to select you to sell the property. The decision to do so has proven to be correct, as both you and your company have been attentive and professional in all your dealings with us.

Secondly, I have had not encountered any issues to which I believe you could improve upon. In the current circumstances where the market is "flat" and property financing is tight, I am satisfied that you struck a fair deal for both our family (as the seller) and the buyer.

I look forward to the conclusion of the property settlement and wish you and your company well for the future.

Yours sincerely,"

Hugh R Highman
114 Matheson Road, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

"Hi Ian,

I’ve read many books on business and had some experience over the past 20 years of opening and operating businesses. Whilst the books have great ideas there is something missing in the “recipe for success” that you only pick up when you see it and do it.

We call it “x-factor” but you summarise it as willingness to work hard and do what it takes, combined with an intelligent application to what you do, combined with an ability to grasp what is happening straight away in any given situation, combined with constantly doing what works and stop doing what doesn’t. Every successful business such as yours will have someone at the top or near the top who has these attributes.

In dealing with you over the period we have sold our house, your effort on our behalf was sensational, you constantly had a grasp on what was going on and constantly reviewed and adjusted the process with intelligent, logical ideas.

On the back of this it is no surprise that you sell the volumes of real estate that you do. Your process, combined with who you are guarantees a successful business.

Best wishes
Dave"

David and Dory Dorazio
2 Conon Road, Applecross WA 6153

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

1) Why did you choose Ian Barnes to handle the sales process?
Recommended by a friend of a friend

2) How would you describe the service given by Ian Barnes?
Excellent Service. Friendly and Personal.

3) Please describe the communication received during the sales process?
Good communication. At the beginning when initially discussing the sales process, Ian made it very clear how the process will be handled.

4) Please describe your satisfaction or otherwise with the marketing process.
The marketing with the price undisclosed for the first 3 weeks was a good option in the marketplace at that time. We were able to secure an offer that was acceptable.

5) How does this experience compare with other times you have used the services of a real estate agent?
Better this time versus previous occasions using the services of real estate agents.

6) How do you feel about the price achieved?
Satisfactory considering the current market. (The best we could realistically get)

7) What impressed you the most about the way your sale was handled?
Ian was full of positive energy. We felt he achieved the best result we could get at that time. One of the things Ian said at one of our early meetings was, the price wont really be what either the buyer or the seller wants. Each have their own expectations but the market changes the price and the reality is that the buyer feels they paid too much and the seller feels the property should have been worth more! C'est la Vie!

8) On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
10

9) What could we do to earn a better score next time?
We only experienced Ian's know-how for about 4 weeks before contract so I don't feel any improvements were needed for the service and dedication we received.

A Big thank you for the sale and for your generous addition of treats - The bubbly and the basket of goodies from Darrell Lea. All of a much less stressful experience than expected.

Mr. and Mrs. Bruce and Vicki Tunnicliffe
2 Munsey Street, Ardross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

"Dear Ian,

We are so pleased that we asked you and your team to sell our home in Applecross. Thanks to a personal recommendation we felt certain that we would get the best result in a difficult market.

We felt your suggestions on marketing and presentation were helpful and effective. We appreciated that your service included recommendations of experts to get our home ready for showing. Your team kept us informed weekly of the progress of the campaign. When it came to dealing with offers your unbiased advice told us that you were "our agent", working on our behalf.

Throughout the time from acceptance to settlement your communication continued and helped ensure the sale was completed.

So thank you Ian and Agnes for getting our home sold in such an efficient and effective way. All the very best."

Mr. and Mrs. Chris & Clair Shenton
7 Roskhill Place, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Confident of getting a good result.

How would you describe the service given by Ian Barnes?
The service was great, we have used Ian on previous occasions.

Please describe the communication received during the sales process.
Excellent

Please describe your satisfaction or otherwise with the marketing process.
Satisfied

How does this experience compare with other times you have used the services of a real estate agent?
Very Good

What impressed you the most about the way your sale was handled?
I didn't have to be involved very much! (I work away, overseas and interstate).

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
10

What one word or words best describes your impressions of Evolution Realty?
Professionalism

Jenny Hoskin and Simon Copp
2A Cunningham Street, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Recommendation from a family member who had previously used your services.

How would you describe the service given by Ian Barnes?
Excellent

Please describe the communication received during the sales process?
First Class

Please describe your satisfaction or otherwise with the marketing process?
Very Satisfied

How does this experience compare with other times you have used the services of a real estate agent?
Superior to other agents

How do you feel about the price achieved?
Very satisfied

What impressed you the most about the way your sale was handled?
Quickly and Efficiently

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
10

What could we do to earn a better score next time?
Don't know - Couldn't find a fault.

What one word or words best describes your impressions of Evolution Realty?
Solid and Efficient

Dear Ian and Agnes,

June and I would like to thank you for the manner in which you marketed and sold out property in Glenelg Street, Applecross. We were very impressed with your marketing techniques, particularly the way you showcased it to the public. It was quite remarkable that you could sell it in 6 days and realize our wanted price. We were more than satisfied with the end result.

Your knowledge of the real estate market, efficiency and your courteous manner were appreciated. We always felt comfortable when dealing with you both. We would have no hesitation in using your services again.

Kindest Regards,

Mr. and Mrs. Desmond and June Ayres
58 Glenelg Street, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Recommended by my parents who have sold a couple of houses with Ian and had a great experience.

How would you best describe the service given by Ian Barnes?

Excellent - couldn't fault Ian's service.

Please describe the communication received during the sales process.
Frequent, concise and happened when sold.

Please describe your satisfaction or otherwise with the marketing process.
Excellent - photographer was fantastic! Very happy with the marketing - proof in that we sold after the 1st home open.

How does this experience compare with the other times you have used the services of a real estate agent?
Much better than other agents.

How do you feel about the price achieved?

Happy.

What impressed you most about the way your sale was handled?
Professional.

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
10

What one word or words best describes your impressions of Evolution Realty?
Professional.

David and Rachel Ivey
1/17 Money Road, Attadale

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Well planned, organised and clear energy for the task ahead.

How would you best describe the service given by Ian Barnes?
Very good, thorough and professional.

Please describe the communication received during the sales process.
Excellent.

What impressed you most about the way your sale was handled?
Energy and enthusiasm to sell.

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
8 – 9.

What one word or words best describes your impressions of Evolution Realty?
Committed, energetic, professional.

After accepting the offer:
"Paula and I woke up as happy as we went to bed. It is a good outcome. Thanks for your efforts, they have been very worthwhile from our perspective. Building trust and demonstrating professionalism are your signatures."
Thank you.

Professor Andrew Taggart and Paula Pettit
6 Locke Street, Mount Pleasant

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

"Dear Ian,

As this is the third occasion you have successfully sold a property for myself or my family I thought I would take the time to write to you and thank you for such consistently good service and attention.

It would be fair to say, given the recent difficult market conditions, that selling our current property after listing it with you for less than two months was a much more challenging task than selling either our East Fremantle home or my parent's property in South Perth.

There are probably a lot of real estate agents who can get potential buyers interested in a property. That is less than half the task. What sets you above the rest of the pack Ian is that you know how to close a sale at a price, and in a timeframe, that meets your clients' expectations.

Our sincere appreciation for achieving this yet again!

Very best wishes"

Tony and Riris Fitzgerald
34 Whitfeld Terrace, Winthrop

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

"Hi Ian and Agnes,

Thank you for your great assistance in making the sale process of 12 Canning Avenue Mt Pleasant a speedy, smooth affair.

As usual, having engaged your services previously, you always act with the greatest professionalism and dedicate yourselves to great service, with empathy towards the vendor. Every angle was looked at and you also listen very well and accommodate the input of the vendor.

It was a quick result and that has aided us to move on.

So a big thank you to you all and I can heartily recommend your service to all prospective clients.

All the very best.

Regards,"

Dave Jaques
12 Canning Ave, Mount Pleasant

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Previous dealings on buying a house where Ian was the agent.

How would you best describe the service given by Ian Barnes?
Good and Direct, has kept me well informed by phone of dealings.

How does this experience compare with other times you have used the services of a real estate agent?
Ian personal dealings are very good.

What impressed you most about the way your sale was handled?
Ian’s personal dealings, direct and good communicator.

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
8

What one word or words best describes your impressions of Evolution Realty?
“Personable”

Mr Glen Bajars
96A Kintail Road, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
We used Ian previously and now consider him our "go to" real estate agent.

How would you describe the service given by Ian Barnes?
Very professional, knowledgeable and dedicated to high quality.

Please describe the communication given by Ian Barnes?
What I value most is Ian's frank and honest opinions, I hope he continues to give them freely and fearlessly. General communication was thorough.

Please describe your satisfaction or otherwise with the marketing process?
I put my trust in Ian’s experience in providing marketing to suit the property and our needs.

What impressed you most about the way your sale was handled?
Ian’s willingness to say what he thinks even if it’s not what I want to hear.

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
10.

What one word or words best describes Evolution Realty?
Thoroughly professional.

Mr and Mrs Paul and Narelle Hemsley
28 Kingsall Road, Attadale

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

"We are told that selling a home is one of the most stressful things one can do and yet my husband and I keep moving! That being said, we cannot speak highly enough of the excellent service we have received in dealing with Ian and Agnes Barnes and the team at Evolution Real Estate in Applecross. Nothing was ever too much trouble. In the present climate selling a home can be a challenge but with Ian and Agnes working for us we were assured we had the best opportunity for a good sale. At each point of the selling process we were kept up to date with progress and regular emails containing information and wider statistics gave us a clear picture of the progress being made. We would recommend Evolution Real Estate without hesitation as a company which stands by all that it promises."

Mr and Mrs Brian and Christine Lee
7 Parkside Ave, Mount Pleasant

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

How did you find the negotiation process with the sales person?
Excellent. It was a pleasant experience (or as pleasant as it can be). Most of the other agents were quite unpleasant to deal with once we expressed interest. Not with Evolution

How were our communications with you? Were calls, messages and correspondence clear?
Excellent

How would you rate our support staff?
Excellent

Did we deliver all of our services to your satisfaction?
Yes

Mr and Mrs Alex and Demi Gurov
3A Bateman Road, Mount Pleasant

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

“Hi Ian,

Thank you very much for the Myer Card. I'm sure I'll be in there to get some
fashionable item to wear.

Thanks once again to you, your wife, and all the staff I have had to deal
with at Evolution. I was very lucky to pick someone
who understands the word "service".

“I 'm happy I have sold. I now can move on with my life”

Mr Anthony McDonagh
1/27 Kishorn Road, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Local representation

How would you describe the service given by Ian Barnes?
Attentive

Please describe the communication received during the sales process.
Excellent

Please describe your satisfaction or otherwise with the marketing process.
Informative

What impressed you the most about the way your sale was handled?
Efficiency

On a scale of 1 to 10 (ten being the highest) based on your experience with us, what would you recommend us to others?
10

What one word or words best describes your impression of Evolution Realty?
Thorough

Lee and I want to express our thanks for the professional and friendly manner exhibited by Evolution Realty staff in selling our Applecross home. Good job to all concerned.

Mr and Mrs Kevin and Lee Phillips
5 Dunvegan Rd, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Past experience of Ian’s drive and integrity.
How would you describe the service given by Ian Barnes?
First class.

Please describe the communication received during the sales process.
First class.

Please describe your satisfaction or otherwise with the marketing process.
Fully satisfied – a very quick sale.

What impressed you the most about the way your sale was handled?
The straight forward and honest advice I received from Ian.

On a scale of 1 to 10 (ten being the highest) based on your experience with us, what would you recommend us to others?
10

What one word or words best describes your impression of Evolution Realty?
Professional with Integrity.

Mr Patrick Singleton
156A & 156B Ardross Street, Mount Pleasant

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Previous dealings – excellent price & service
How would you describe the service given by Ian Barnes?
Faultless – in particular, follow up from sale to settlement.

Please describe the communication received during the sales process.
First class

Please describe your satisfaction or otherwise with the marketing process.
From listing, sale to settlement, cannot fault service.

How does this experience compare with other times you have used the services of a real estate agent?
Have not & would not use another agent.

What impressed you the most about the way your sale was handled?
The communication from all staff to us.

On a scale of 1 to 10 (ten being the highest) based on your experience with us, what would you recommend us to others?
10

What one word or words best describes your impression of Evolution Realty?
Professional

Mr and Mrs Ronald and Katrina Sweetman
3B Rookwood Street, Mount Pleasant

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
We know Ian and liked how he operated.

How would you describe the service given by Ian Barnes?
Excellent!

Please describe the communication received during the sales process.
Regular updates both written and oral. He always knew what was happening.

Please describe your satisfaction or otherwise with the marketing process.
Very satisfied. Ian tried various methods to sell our house – not just one or two.

How does this experience compare with other times you have used the services of a real estate agent?
Streets ahead.

How do you feel about the price achieved?
In this market? Satisfied

What impressed you the most about the way your sale was handled?
The innovation used to try and get our house ‘out there’!

On a scale of 1 to 10 (ten being the highest) based on your experience with us, what would you recommend us to others?
9

What one word or words best describes your impression of Evolution Realty?
Two words – customer focused.

Mr and Mrs Brian and Christine Lee
7 Parkside Avenue, Mount Pleasant

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Because we know Ian is good

How would you describe the service given by Ian Barnes?
Good

Please describe the communication received during the sales process.
Excellent

Please describe your satisfaction or otherwise with the marketing process.
Satisfied

How does this experience compare with other times you have used the service of a real estate agent?
Evolution service is superior and personal

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
10

What one word or words best describes your impression of Evolution Realty?
On the ball

Mr. and Mrs. Ross and Charmaine Amaral
32 Strome Road, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Reputation
How would you describe the service given by Ian Barnes?
Honest

Please describe the communication received during the sales process.
Good regular advices

Please describe your satisfaction or otherwise with the marketing process.
Satisfied

How does this experience compare with other times you have used the services of a real estate agent?
Best agent in the area
How do you feel about the price achieved?
Good price achieved in a difficult market

What impressed you the most about the way your sale was handled?
Professional

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
10

What one word or words best describes your impression of Evolution Realty?
Customer focused

Mr and Mrs T and J Gesmundo
5A Raymond Street, Mount Pleasant

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Business associate and his professionalism

How would you describe the service given by Ian Barnes?
Methodical & professional

Please describe the communication received during the sales process.
Consistent and informative

Please describe your satisfaction or otherwise with the marketing process.
Very good

How does this experience compare with other times you have used the services of a real estate agent?
Much higher standard

What impressed you the most about the way your sale was handled?
Caring attitude

On a scale of 1 to 10 (ten being the highest) based on your experience with us, what would you recommend us to others?
10

What one word or words best describes your impression of Evolution Realty?
High quality

Mr. and Mrs. Gus and Anelia Irdi
11 Larmer Place, Bull Creek

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Recommendation from a friend

How would you describe the service given by Ian Barnes?
Extremely professional and honest

Please describe the communication received during the sales process.
Excellent communication

Please describe your satisfaction or otherwise with the marketing process.
Satisfied

What impressed you the most about the way your sale was handled?
It happened quickly and was handled professionally

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
9

What one word or words best describes your impression of Evolution Realty?
Professional, Honest and extremely capable

Mr. and Mrs. Mathew & Deb Peach
6B Clydesdale Street, Alfred Cove

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
We had previous excellent service and satisfaction with a sale of an Applecross property

How would you describe the service given by Ian Barnes?
Efficient, enthusiastic, professional based, comes with clear, important and honest clarity. Focused

Please describe the communication received during the sales process.
Kept us buoyed up and focused. We were at all times encouraged.

Please describe your satisfaction or otherwise with the marketing process.
Ian displayed lateral thinking in achieving outcome

How does this experience compare with other times you have used the services of a real estate agent?
Having experienced poor and unprofessional service – Ian was a “breath of fresh air”

What impressed you the most about the way your sale was handled?
It’s timing couldn’t have occurred better. The advertising and extensive coverage pending to auction fastened the sale. The actual “settlement” was also handled very professionally and without a hic – up.

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
10

What one word or words best describes your impression of Evolution Realty?
Positive and passionate for best outcome for the client

Mr. and Mrs. Adrian and Wendy Elliott
8 Rosalind Court,Rossmoyne

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
After several discussions over approximately 7 years, we believed Ian was the best rep in the area.

How would you describe the service given by Ian Barnes?
Professional, informative, near perfect service.

Please describe the communication received during the sales process.
Always informed of everything required.

Please describe your satisfaction or otherwise with the marketing process.
Happy with the marketing.

How does this experience compare with other times you have used the service of a real estate agent?
Nothing compares, we’ve never has a good experience till now.

What impressed you the most about the way your sale was handled?
Ian worked for it.

On a scale of 1 to 10 (10 highest) based on your experience with us, what would you recommend us to others?
10

What could we do to earn a better score next time?
Not much, thanks for an awesome job.

What one word or words describes your impressions of Evolution Realty?
Professional

Mr & Mrs Darrin & Colleen Morris
18A Simpson Street, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
He is by far the most professional and dedicated agent in Applecross.

How would you describe the service given by Ian Barnes?
Professional and as promised

Please describe the communication received during the sales process.
On time, relevant and consistent

Please describe your satisfaction or otherwise with the marketing process.
Completely to my satisfaction and adjusted when needed.

How does this experience compare with other times you have used the service of a real estate agent?
Far exceeds any other agent in the area.

What impressed you the most about the way your sale was handled?
I have very high expectations and demands and they were met.

On a scale of 1 to 10 (10 highest) based on your experience with us, would you recommend us to others?
10

What one word or words describes your impressions of Evolution Realty?
Professional

Mr and Mrs Greg and Bobbi Hunt
23 Strome Road, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Very professional in previous dealing.

How would you describe the service given by Ian Barnes?
Unbeatable

Please describe the communication received during the sales process.
First class

Please describe your satisfaction or otherwise with the marketing process.
Outstanding

How does this experience compare with other times you have used the service of a real estate agent?
As always first class

What impressed you the most about the way your sale was handled?
Attention to detail

On a scale of 1 to 10 (10 highest) based on your experience with us, would you recommend us to others?
10

What could we do to earn a higher score next time?
Do not change a thing.

What one word or words describes your impressions of Evolution Realty?
The best in the business.

Mr. and Mrs. Allan and Mary Pearce
19/39 Bow River Crescent, Burswood

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Recommendation

How would you describe the service given by Ian Barnes?
Very professional, yet friendly.

Please describe the communication received during the sales process.
Excellent.

Please describe your satisfaction or otherwise with the marketing process.
Very clear and concise, communicated to the market well

How does this experience compare with other times you have used the service of a real estate agent?
The best!!!

What impressed you the most about the way your sale was handled?
The honesty and the professionalism.

On a scale of 1 to 10 (10 highest) based on your experience with us, would you recommend us to others?
8

What one word or words describes your impressions of Evolution Realty?
Enthusiastic.

Mr. and Mrs. Errol and Jane Lawrence
4 Hopson Close, Booragoon

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

"Dear Ian

Re: Sale of 103 The Esplanade, Mount Pleasant

I write on behalf of myself and sisters as the executors of my late father's estate, to thank you for your outstanding service in the auction and sale of 103 The Esplanade, Mount Pleasant.

Your service, communication, personal attention, responsiveness, professional expertise, focus on quality, excellence and friendliness were outstanding.

The price achieved, the judgments and the completion of all arrangements were excellent. We have no suggestions for any areas of improvement.

We are able to strongly recommend you to future clients.

Yours sincerely,"

Jeanette Hacket The Executor of the Estate
103 The Esplanade, Mount Pleasant

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Recommended by a friend. I purchased from Ian so he knew my property, Applecross and deals with investors.
Submit

How would you describe the service given by Ian Barnes?
Could not have hoped or received any better. Ian is very approachable and understanding.

Please describe the communication received during the sales process.
Weekly since signing up. Very friendly and professional. By post and phone as well as email.

Please describe your satisfaction or otherwise with the marketing process.
Ian has obviously spent much time thinking about and recognising clients needs. Each week a helpful and informative letter was received by myself making the whole process easier and stress free.

How does this experience compare with other times you have used the service of a real estate agent?
There is no comparison. I previously used a friend and the entire process was a nightmare.

How do you feel about the price achieved?
Very happy, a good outcome.

What impressed you the most about the way your sale was handled?
It happened very quickly- My favourite part!

On a scale of 1 to 10 (10 highest) based on your experience with us, would you recommend us to others?
10

What could we do to earn a higher score next time?
N/A

What one word or words describes your impressions of Evolution Realty?
Thoroughly professional and grounded.

Megan Macliver
4/101 Matheson Road, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Had been engaged as selling agent by other family member.

How would you describe the service given by Ian Barnes?
Professional, energetic and dymanic.

Please describe the communication received during the sales process.
Very good, open and constant.

Please describe your satisfaction or otherwise with the marketing process.
Great job- very market orientated approach by Ian and Team.

How does this experience compare with other times you have used the service of a real estate agent?
Very slick, Ian worked hard on clients behalf.

What impressed you the most about the way your sale was handled?
Ian's enthusiasm and approach was a great addition on the day.

What one word or words best describe your impression of Evolution Realty?
Professional, Client aware

Karen Jones
63A Canning Beach Road, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Used him previously

How would you describe the service given by Ian Barnes?
Excellent

Please describe the communication received during the sales process.
Very good

Please describe your satisfaction or otherwise with the marketing process.
Very satisfied

How does this experience compare with other times you have used the services of a real estate agent?
More regular updates and consultations

What impressed you the most about the way your sale was handled?
We were kept informed - consultative process is genuine

On a scale of 1 to 10 (10 highest), based on your experience with us, would you recommend us to others?
9

What one word or words best describes your impressions of Evolution Realty?
Professional, totally focused, good listeners

Greg and Caroline Moore
5 Cantray Avenue, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sale process?
Very well recommended by others

How would you describe the service given by the Ian Barnes Team?
Excellent

Please describe the communication received during the sale process?
Always well informed

Please describe your satisfaction or otherwise with the marketing process?
Couldn't have been better

How does this experience compare with other times you have used the services of a real estate agent?
The best experience yet

How do you feel about the price achieved?
Highest in Ardross, can’t complain!!

What impressed you the most about the way your sale was handled?
Very professional and kept very well informed

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others? 10

What one word or words best describes your impressions of Evolution Realty?
Revolutionary!

Mr and Mrs Kurt and Gerda Steffen
5 Munsey Street, Ardross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sale process?
Existing relationship. (And he is the best)

How would you describe the service given by Ian Barnes?
Excellent, proactive, seamless, professional, attention to detail.

Please describe the communication received during the sales process.
Very proactive

Describe your satisfaction or otherwise with the marketing process.
Very satisfied, sold in 2 days!

How does this experience compare with other times you have used the services of a real estate agent?
I haven't sold a property in 20 years!

How do you feel about the price achieved?
Very Happy

What impressed you the most about the way your sale was handled?
The entire process, Ian's support, his staff/team are also excellent and very efficient.

On a scale of 1 to 10 (ten highest), based on your experience with us would you recommend us to others?
10

What could we do to earn a better score next time?
N/A already 10/10

What one word or words best describe your impressions of Evolution Realty?
WOW!

Tracey Towler
1/19 Axford Street, Como

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sale process?
Reputation as being a top salesman

How would you describe the service given by the Ian Barnes?
Excellent - client orientated

Please describe the communication received during the sale process?
Outstanding - received constant updates via sms, phone calls, emails and post

Please describe your satisfaction or otherwise with the marketing process?
Cannot be faulted - local paper, internet, brochures and flyers

How does this experience compare with other times you have used the services of a real estate agent?
Very professional

What impressed you the most about the way your sale was handled?
We were kept fully informed during the entire journey from staff to Directors.

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others? 10

What one word or words best describes your impressions of Evolution Realty?
Thoroughly professional - processes slick

Mr Peter Lillis
95 Tweeddale Road, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sales process?
Research into records and strategies of several short listed agents indicated that Ian Barnes offered the best expertise and values

How would you describe the service given by Ian Barnes?
Impeccable

Please describe the communication received during the sales process.
Regular, responsive and informative

Please describe your satisfaction or otherwise with the marketing process.
The process was informed by exhaustive market analysis. The campaign was widely spread and pro-active.

How do you feel about the price achieved?
Very Pleased

What impressed you the most about the way your sale was handled?
Every effort was made to achieve a good outcome. Attention to detail was timely and comprehensive.

On a scale of one to ten (ten highest) would you recommend us to others?
10

What could we do to earn a better score next time?
I cannot see how our good experience could be improved

What one word or words best describe your impression of Evolution Realty?
Excellence

Elizabeth Hof
103 The Esplanade, Mount Pleasant

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sale process?
Excellent reputation and proven sales record

How would you describe the service given by the Ian Barnes?
Absolutely outstanding - way beyond what was expected

Please describe the communication received during the sale process?
Excellent throughout the whole process
Please describe your satisfaction or otherwise with the marketing process?
Absolutely thrilled with the marketing - 100% successful on first marketing phase

How does this experience compare with other times you have sold property as far as the service from your agent?
Ian Barnes is an outstanding professional - far better than any other real estate agent we have used

How do you feel about the price achieved?
The price achieved by Ian for us was exactly what we sought, not a cent less

What impressed you the most about the way your sale was handled?
Ian and Agnes were thoroughly professional throughout the whole process

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
10 - Absolutely

What one word or words best describes your impressions of Evolution Realty?
Professional

Mr and Mrs Dowling
7a The Promenade, Mount Pleasant

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sale process?
My husband had heard of Ian over the years and knew he was very active in the area.

How would you describe the service given by the Ian Barnes Team?
Excellent

Please describe the communication received during the sale process?
Excellent

Please describe your satisfaction otherwise with the marketing process?
Highly Successful

How does this experience compare with other times you have sold property as far as the service from your agent?
Excellent

How do you feel about the price achieved?
Good

What impressed you the most about the way your sale was handled?
Highly efficient and methodical

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
10

What one word or words best describes your impressions of Evolution Realty?
Highly Professional

Mr and Mrs Hatzis
7 Rogerson Road, Mount Pleasant

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

Why did you choose Ian Barnes to handle the sale process?
For his good reputation.

How would you describe the service given by the Ian Barnes Team?
Excellent.

Please describe the communication received during the sale process?
Very comprehensive.

Please describe your satisfaction otherwise with the marketing process?
Always on time and very efficient.

How does this experience compare with other times you have sold property as far as the service from your agent?
A hundred times better.

What impressed you the most about the way your sale was handled?
The enthusiasm of you and your staff.

On a scale of 1 to 10 (ten highest), based on your experience with us, would you recommend us to others?
10

What one word or words best describes your impressions of Evolution Realty?
First class

Mr and Mrs Ron and Jean Newstead
8A Grosse Road, Applecross

RECOMMENDATION: IAN BARNES – EVOLUTION REALTY

Dear Ian and Agnes,

When I first approached you regarding the sale of my property in Tweeddale Road Applecross you showed me a number of letters of recommendation from your previous clients. When reading these letters I thought that the people that had written them must have felt passionately that they had received exceptional service to be willing to put their name to such a letter.

Following the sale of my house, I understand why your clients believe that they have received exceptional service.

I am happy with the result, at only $25,000 under the asking price; but I am more impressed by your professionalism, honesty and integrity, and the processes and sales skills that lead to the result.

Professionalism, honesty and integrity are traits not always associated with the real estate industry but have been part of every interaction with everyone that I met from your office. I have seen this by the way that you use facts and not anecdotal evidence or hearsay, that you understand and explain the rights and obligations of all parties to the transaction, and that you think of your vendor.

I have been impressed by the robust processes used throughout the sales cycle, from listing the property through to settlement. I have seen these processes used to list the property quickly and efficiently, to meet settlement deadlines and most importantly to help keep me informed so that I could make decisions regarding the sale of my property.

I would also like to congratulate you on your ability to close a sale. This skill is often underestimated and not one always evident in the real estate industry; it is difficult to learn and I believe that it made a large difference in the result achieved in the sale of my property.

To anyone looking to sell a property in Applecross or surrounding areas that values getting a good price for their property, a hassle free and quick sale and dealing with an honest person with integrity, I recommend the services of Evolution Realty, and in particular the services of Ian Barnes.
Yours sincerely,

Simon and Amanda Ch'ng
23 Tweeddale Road Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

How satisfied with the feedback and communication received by Ian, his team or the office?
I personally was relieved to be able to talk honestly to an agent.
Some people dont like a straight shooter - I however see it as a breath of fresh air.

To what extent is the feedback after inspections?
About Right

Is there anything so far that is less than what is expected, or promised by the representative?
No

Have you viewed your property on the website?
Yes

If yes to the above, could you please describe your impressions of your property on the website?
Photos were good and the property was portrayed very well, very professional.

As a summary, has the service and experience so far from Evolution Realty Team, up to the standards expected/promised?
Yes - we were very happy that our call and emails were finally getting answered. In our experience you have surpassed your competitors.

Are you happy for Evolution Realty to continue to represent you from this point?
Yes

Shane and Tammy Delaporte
23 Earlston Place, Booragoon

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

How would you describe the service given by the Ian Barnes Team?
PLATINUM

Why did you choose Ian Barnes to handle the sale process?
Ian had just started his own business so we knew he would do his best

Please describe the communication received during the sale process?
Prompt and they kept you in the loop

Please describe your satisfaction otherwise with the marketing process?
Very Professional

How does this experience compare with other times you have sold property as far as the service from your agent?
No comparison

How do you feel about the price achieved?
Best available at this time

Is there anything that we could have improved?
NO

What one thing impressed you the most about the way your sale was handled?
Very Professional

If you needed the services of a real estate agent in the future, would you use Ian Barnes again?
Absolutely

Would you recommend Ian Barnes to family or Friends?
Definitely

Jack and Diane Warman
26 Lilian Avenue, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

How would you describe the service given by the Ian Barnes Team?
Passionate, professional, first class and well presented

Why did you choose Ian Barnes to handle the sale process?
Due to his prominence in the local real estate market and required a fresh approach

Please describe the communication received during the sale process?
Communication & feedback were excellent

Please describe your satisfaction otherwise with the marketing process?
Marketed so effectively - "slick and modern"

How does this experience compare with other times you have sold property as far as the service from your agent?
Very smooth, very effective

How do you feel about the price achieved?
Fair current market value (aided by a realistic client expectation)

What one thing impressed you the most about the way your sale was handled?
Securing three separate offers sequentially

If you needed the services of a real estate agent in the future, would you use Ian Barnes Again?
Yes

Would you recommend Ian Barnes to family or Friends?
DEFINITELY!

Susan Moodie
27 Dunvegan Road

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

How would you describe the service given by the Ian Barnes Team?
Excellent, very efficient, very helpful and very courteous

Why did you choose Ian Barnes to handle the sale process?
Ian had sold our previous property with desired result

Please describe the communication received during the sale process?
Very good, always informed and kept in the loop

Please describe your satisfaction otherwise with the marketing process?
Very good exposure in newspapers and internet

How does this experience compare with other times you have sold property as far as the service from your agent?
Outstanding!

How do you feel about the price achieved?
Very Happy with result

Is there anything that we could have improved?
No

What one thing impressed you the most about the way your sale was handled?
"Professional" at all times!

Would you recommend Ian Barnes to family or Friends?
Yes definitely

Mr and Mrs Finn
1 Spinaway Crescent, Brentwood

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

How would you describe the service given by the Ian Barnes Team?
Excellent - Professional, Committed and Understanding

Why did you choose Ian Barnes to handle the sale process?
Knowledge of area and professionalism of service

Please describe the communication received during the sale process?
Outstanding - continuous feedback provided on all levels

Please describe your satisfaction otherwise with the marketing process?
Marketing was of a very high standard and extremely satisfactory

How does this experience compare with other times you have sold property as far as the service from your agent?
Service outstanding

Is there anything that we could have improved?
No

What one thing impressed you the most about the way your sale was handled?
Communication and Feedback

Would you recommend Ian Barnes to family or Friends?
YES

Mr and Mrs Taylor
74A Kintail Road, Applecross

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

"Ian Barnes provided a highly professional, friendly service when he recently acted as our selling agent for our property in Mount Pleasant. Despite the downturn in the property market he achieved an excellent selling price which justified our confidence in him.

We chose Ian and Evolution Realty based on our own research and friends’ glowing recommendations. We were not disappointed and were impressed that Ian valued our opinions and incorporated our requests into the sales process.
At all stages Ian kept us informed, both regarding the progress of our sale and the general property market.

Ian is an outstanding communicator and negotiator which was evident in the way he conducted the sales process and the marketing campaign. In the end he achieved the optimum result for his clients.

Ian and Evolution Realty provided a complete package – not only did Ian sell our home, he also helped us source our new one – all in a very condensed time-frame and relatively painlessly.

We highly recommend Ian and Evolution Realty for their excellent service."

Graham and Meredith Rixon
97 The Esplanade, Mount Pleasant

RECOMMENDATION: IAN BARNES - EVOLUTION REALTY

How would you describe the service given by the Ian Barnes Team?
House sold virtually within 3 days with 18 couples at first and only viewing. Extremely pleased with the service

Why did you choose Ian Barnes to handle the sale process?
Ian is self assured, cracking with Energy and Confident of achieving the best results, works hard to convince you of this.

Please describe the communication received during the sale process?
Communication is what Ian Barnes is about. He is very aware of the importance of customer satisfaction.

Please describe your satisfaction otherwise with the marketing process?
Energetic and professional approach, accompanied with helpful, sensible and logical advice.

How does this experience compare with other times you have sold property as far as the service from your agent?
First time I have sold property in Australia, Superior to UK

How do you feel about the price achieved?
Within 1% of the asking price! Impressed

Is there anything that we could have improved?
No- As a company I see a bright future for Evolution Realty

What one thing impressed you the most about the way your sale was handled?
Ian's Strategy, Realistic Valuation - Good presentation, first two weeks are critical.

Would you recommend Ian Barnes to family or Friends?
YES WE ALREADY HAVE!!!

Mr & Mrs A Gray
28 Kinross Road, Applecross